June 3, 2011

The webinar is over, but you can still register below to
listen to it and earn continuing education credit.

“Partnering” with Families:

Is it just a word…or are we living it?

Enter your name and email address below, and I’ll send you a link to watch the recorded webinar:

WHY you want to watch this webinar and what you’ll learn about:

We use the term “Patient and Family Centered Care” very freely; but in reality, is it more than just words?

We explored:

  • Does the family see cohesiveness in our team, continuity in information and plan?
  • Do we build trust by truly partnering with each other, managing each other up and then asking the family what they are hearing, seeing and experiencing?
  • Do we listen, respect and use each other’s expertise in bringing knowledge and information to the family?

This presentation was also designed to get us thinking about how we partner with each other too, and then with our patient’s family. You will gain a new awareness that:

A. The day a parent meets us is a day they never planned nor ever expected; Living in the NICU is not normal!

B. The way we care for a family is what helps heal not our knowledge of medicine – They may forget what you said….they will never forget how you made them feel.

C. How we partner with each other can effect the parenting experience.

Who was thePresenter:

Liz Drake, MSN, RN, CNS, CNNP, has been a practicing neonatal nurse for nearly 30 years and Developmental Care/Family Centered Care are her passions. She is currently the CNS in the NICU at Children’s Hospital of Orange County, Mission Campus. She is a published author, participates in ongoing clinical research related to developmental care and is a nationally recognized presenter and consultant.

Our learning Objectives:
1. Identify 2 behaviors that create a barrier to building a trusting relationship with families.

2. Describe/discuss how the collaborative practice of the healthcare team can impact a families experience.

This CE program is brought to you by:


This course has been approved by the California Board of Registered Nurses,
Provider Number 15417 for 1 contact hour.